Delivery & Policies

Delivery In Hospital

-For Delivery to patients. Follow directions at Check Out. Use Hospital address, 919 E. 32nd St., Austin, TX 78705 as the delivery address. (address is provided at checkout) for in hospital deliveries.

-We deliver only to patients at St. David’s Medical Center, 919 E. 32nd St., Austin, TX 78705.

-We do not deliver to other St. David's facilities.

-Please confirm your loved one’s stay by calling the hospital front desk at (512) 544-7111 before ordering.

-Orders placed for other locations will incur a $5 cancellation fee.

-The Atrium Gift Shop cannot confirm patient details due to privacy laws.

-Delivery times vary due to staff availability, busy times, etc.


-Shipping or Outside hospital delivery is available through USPS, select at check out.


-Select in-store pick up option at check out to purchase online ahead of your visit, pick up at Gift Shop during our hours of operation.

-Handling Fees apply for online orders.


Terms and Conditions, Atrium Gift Shop’s physical store location and web site.


RETURN POLICY


Apparel: The Atrium Gift Shop accepts any apparel returns within 30 days of purchase so long as the garment is unwashed, unworn, and unaltered. A full refund will be issued to the credit card used for payment usually within 2-3 business days of receipt of authorized returned items. Clothing items must be returned with original hang tags still attached.

Non-Apparel: Atrium Gift Shop accepts non-apparel returns within 30 days of purchase so long as the item is unused in its original packaging. Candles, cosmetics, nail products and earrings are not eligible for return unless the item contains a manufacturing defect. A full refund will be issued to the credit card used for payment usually within 2-3 business days of receipt of the authorized returned item.

All sale items are final sale. No returns will be accepted on marked down items or seasonal items after the season has passed.

SHIPPING POLICY

Processing may take 2-3 business days from order date. Any orders placed after 4pm will be considered next business day.

PRIVACY POLICY

Atrium Gift Shop is committed to protecting your privacy. All information collected is used for internal purposes only. The personal information we collect is limited to your necessary contact, shipping, and billing information, as well as shopping preferences. We may send you emails that pertain to orders you have placed. We may disclose personal information to government or law enforcement if a formal request is made. We reserve the right to alter our privacy policy at any time.

TERMS AND CONDITIONS

1. Terms

Atrium Gift Shop have both inside sales and website sales. By accessing our web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Atrium Gift Shop web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

modify or copy the materials;use the materials for any commercial purpose, or for any public display (commercial or non-commercial);Transfer the materials to another person or "mirror" the materials on any other server.


This license shall automatically terminate if you violate any of these restrictions and may be terminated by Atrium Gift Shop at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Shipping

Shipping for orders will be billed to the customer. We charge tax for all purchases shipped within the state of Texas. Customer is responsible for all international taxes.

4. Disclaimer

the materials on the Atrium Gift Shop website are provided "as is". We make no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the Atrium Gift Shop does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

5. Limitations

In no event shall the Atrium Gift Shop or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Atrium Gift Shop Internet site, even if Atrium Gift Shop or an Atrium Gift Shop authorized representative has been notified orally or in writing of the possibility of such damage..

7. Links

Atrium Gift Shop has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Atrium Gift Shop of the site. Use of any such linked web site is at the user's own risk.

8. Site Terms of Use Modifications

Atrium Gift Shop may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

9. Governing Law

Any claim relating to Atrium Gift Shop website shall be governed by the laws of the State of Texas without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.